Refund Policy

At Healify, we strive to ensure customer satisfaction. If you are not satisfied with your purchase, please review our Refund Policy below.

1. Eligibility for Refunds

Refunds are available for products purchased directly from our Site that are unopened and in their original packaging. Products must be returned within 30 days of receipt.

2. Refund Process

To request a refund, please contact us at supply@healifycbd.com with your order number and reason for the return. We will provide instructions on how to return the product.

3. Refunds for Defective Products

If you receive a defective or damaged product, please notify us within 7 days of receipt. We will provide a replacement or issue a full refund.

4. Non-Refundable Items

Items that have been opened or used are not eligible for refunds, except in cases where the product is defective.

5. Refund Timing

Once we receive your returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

6. Shipping Costs

Shipping costs for returning items are the responsibility of the customer, except in cases of defective products.